Privacy Policy for The Lotus

"New Second Avenue Owner LLC" (referred to herein as "The Lotus", "we" or "us") is committed to protecting the privacy of the users of its website. This statement discloses our privacy practices.

The purpose of this statement is to inform you:

By using the Website, you’re agreeing to the The Lotus Privacy Policy. We reserve the right to change, modify, add, or remove portions of our Privacy Policy at any time. Please check this page periodically for changes.

If you have any questions about our Privacy Policy, please e-mail us at info@thelotusnyc.com.

How We Collect Information

You can visit www.thelotusnyc.com without revealing any personal information. Our web servers collect the Internet Protocol addresses, but not the e-mail addresses, of visitors. This information can measure the number of visits, average time spent on the site, pages viewed, and other such statistics.

In addition, You may be asked for information that identifies you, including your name, e-mail address, mailing address, zip code, telephone number, fax (collectively, "Personal Information"). You may also elect to provide such information to us by sending or responding to e-mails regarding certain listings or services offered on our Website.

How We Use and Disclose Your Information

We collect, generate, retain and use your Personal Information for our own internal purposes in connection with the facilitation, recording and processing of any requests, communications, or interactions you may have with our Website. We also automatically collect and store statistics and other information about you and your online activities on an aggregated, non-personally identifiable basis and in a manner that may allow us or our affiliated or related entities to improve our services to you.

In addition, your Personal Information may also be used by us to provide you with information regarding our products and services. For example, we may use your e-mail address to send you special announcements and notifications of new real estate listings, services or promotions that may be of interest to you.

Cookies

Cookies allow websites to recognize you when you return and can keep track of information specific to you. Consistent with standard practices in the Internet industry, you may occasionally receive cookies from third parties to which you link from our Website. If you prefer, you may set your browser to ask for your permission before your receive a cookie. We do not control these third party cookies, and they are not subject to this Privacy Policy.

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.

To opt-out of receiving our direct mail, you may send us an email at info@thelotusnyc.com, call us at 212-401-5221, or send a written request to The Marketing Directors, 750 Lexington Avenue, 18th Fl., New York, NY 10022. We will honor those requests, but please understand that it may take 15 days for such mailings to end.

Information Sharing and Disclosure

When you request information, we need to know your name, e-mail address, and mailing address. This allows us to process and fulfill your request. www.thelotusnyc.com does not sell, trade, or rent your personal information to others. www.thelotusnyc.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Data Security

Data security is critical to us and thus all Personal Information is held in a secured database. While it is impossible to guarantee the complete security of any computer system and the data contained therein, our vendors are required to maintain and implement robust security policies and procedures that combine with available technologies in accordance with prevailing industry standards, all of which are designed to protect the confidentiality, integrity, and availability of your Personal Information.

Accessing, Updating or Deleting Information Collected About You by The Lotus

If you wish to access, update, or delete contact information or preferences, please send an e-mail to info@thelotusnyc.com. Please be aware, however, that we cannot always ensure that such corrections or deletions will immediately be made in our database.

SMS Privacy Policy

1. Information we collect

When you opt in to receive SMS messages from The Lotus, we may collect the following personal information: Your mobile phone number; Your name (if provided); Any information you provide in your message responses; and Message delivery and interaction data (e.g., timestamps, status).

2. How we collect your information

We collect information directly from you when you enter your phone number into a web form; interact with our customer support via SMS; or opt in through a purchase or registration form.

3. How we use SMS information

We use your SMS data to send transactional or account-related messages, promotional or marketing messages (only with prior consent), respond to inquiries, and analyze message delivery and engagement to improve services.

4. Sharing your information

The Lotus does not sell or share your SMS opt-in data with third parties for their marketing purposes. We may share your information with trusted service providers who help us deliver our SMS messaging services. These vendors are contractually obligated to keep your information secure and only use it to provide services to The Lotus.

5. Your choices & rights

You can opt out of SMS messages at any time by replying “STOP” to any message. To request access to or deletion of your SMS-related data, please contact us at info@thelotusnyc.com.

6. Data security and retention

We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined or comply with legal obligations.

7. Changes to this policy

We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.

8. Contact us

If you have any questions about this policy or your SMS data, please contact us at:

The Lotus
info@thelotusnyc.com